Blog

*Yawn*- A Day in the Life of Boredom

You finally got that speaking gig you’ve been waiting for in front of high school parents that are concerned about their ‘at risk’ teenagers.  You’ve got some light refreshments, there are 14 mothers with that ‘worried’ look on their faces.  You’ve worked for a while to secure this opportunity and its going to be great. …

What To Do With a Bad Online Review!

That bi#&*!  I reshuffled my schedule and saw her over lunch (outside my normal hours) and spent lots of time with her.  I also said it would take more than a single adjustment to get her rolling again.  I can’t believe what she said about me in an online review.  She dragged me through the…

Sometimes using social media is not the best way to get new patients

In today’s technology-driven world, most of us use lots of it in an effort to increase efficiency and reduce the drone of repetitive minutia in our lives. It asks us to increasingly invest our time in it for the exchange of making our lives easier and more productive. But does it? You need water to…

What’s More Important Than New Patients?

You just had a no-show new patient appointment and another patient failed to show up for their recommendations.  They didn’t even have the decency to call or text…they just bailed.   This isn’t the first time this has happened, and in the lateral recesses of your mind, you don’t even question this.  You think to yourself…

The real reason your patient bailed!

The examination went well enough, the patient appeared to be enthusiastic, wanted some much needed help and uttered the immortal words “I’ll do whatever it takes”.  From your x-rays and examination, there is plenty of reason for their current condition.  You know you can help her.  You’ve prepared a great Report of Findings, great recommendations…

What’s The #1 Problem, You’ll Be Surprised!

Conventional wisdom mandates that new patients are the solution for all that ails your office…but is it really?  New patients are the lifeblood of all offices, certainly, but are there other critical factors you’re not looking at?   Try this simple test; look in your electronic records or paper files at all the patients who have…